Terms of Service

Effective Date: June 1, 2026

Acceptance of Terms

Welcome to 11 Wishes Media. By accessing or using our website, services, or communicating with us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or services.

Services

11 Wishes Media provides marketing and creative services including, but not limited to:

Branding

Website Design & Development

Search Engine Optimization (SEO)

Social Media Management

Digital Advertising

AI Business Solutions

CRM Implementation

Direct Mail Marketing

Graphic Design

Content Creation

Marketing Consulting

Services are governed by separate client agreements when applicable.

Website Use

You agree to use this website only for lawful purposes.

You agree not to:

Violate any laws or regulations

Attempt unauthorized access to our systems

Distribute malware or harmful software

Copy or reproduce website content without written permission

Interfere with the operation or security of the website

Intellectual Property

All website content including:

Logos

Graphics

Artwork

Text

Images

Videos

Branding

Website designs

Marketing materials

are the property of 11 Wishes Media unless otherwise noted and are protected by copyright and trademark laws. No content may be copied, modified, reproduced, or distributed without prior written consent.

Quotes and Pricing

Quotes are estimates unless otherwise stated. Pricing may change without notice until a service agreement has been executed.

Payments

Payment terms are outlined in each client agreement. Failure to make timely payments may result in suspension or termination of services.

Client Responsibilities

Clients agree to provide accurate information, timely approvals, and necessary materials required to complete projects. Project timelines may be affected by delays in receiving requested information.

Results Disclaimer

Marketing outcomes vary based on numerous factors beyond our control. While we use industry best practices and strategic planning, we do not guarantee:

Search engine rankings

Lead volume

Sales

Revenue increases

Advertising performance

Past performance does not guarantee future results.

Third-Party Services

Our services may integrate with third-party platforms including but not limited to:

Google

Meta (Facebook & Instagram)

LinkedIn

GoHighLevel

Twilio

Stripe

YouTube

WordPress

We are not responsible for outages, policy changes, pricing, or functionality of third-party providers.

Limitation of Liability

To the fullest extent permitted by law, 11 Wishes Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services. Our total liability shall not exceed the amount paid by the client for the services giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless 11 Wishes Media, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of our website or services.

Termination

We reserve the right to suspend or terminate access to our website or services at any time for violations of these Terms or applicable laws.

SMS Terms & Conditions

By providing your mobile phone number, you consent to receive SMS text messages from 11 Wishes Media.

Messages may include:

Appointment reminders

Consultation scheduling

Project updates

Customer service notifications

Account notifications

Marketing messages (only where you have provided consent)

Message frequency varies depending on your interactions with us.

Message and data rates may apply.

You may opt out at any time by replying: STOP

For assistance, reply: HELP or contact us using the information below.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Privacy

Your use of our website is also governed by our Privacy Policy.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

Contact Us

11 Wishes Media

📧 Email: [email protected]

📞 Phone: 854-237-3600

🌐 Website: www.11wishesdirectmail.com